Shipping & Returns
Shipping Policy
Last Updated: June 2026
At: Maxxim Forge, we are committed to delivering your order quickly and efficiently
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
United Kingdom
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Standard Shipping: 5-8 business days
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Express Shipping: 3-5 business days International Shipping
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Delivery times vary by destination and typically range from 5–15 business days.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and tracking information.
Delays
While we strive to meet all delivery estimates, delays may occasionally occur due to customs procedures, weather conditions, carrier issues, or other circumstances beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Return Policy
Last Updated: June 2026
We want you to be completely satisfied with your purchase.
Return Eligibility
You may return eligible items within 30 days of receiving your order.
To qualify for a return:
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Items must be unused and unworn.
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Items must be in their original condition and packaging.
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Proof of purchase is required.
Return Process
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Contact our customer support team to request a return.
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Receive return instructions and authorization.
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Ship the item back using the provided instructions.
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Once the return is received and inspected, we will notify you of the approval status.
Refunds
Approved refunds will be processed to the original payment method within 5–10 business days after the returned item has been inspected.
Exchanges
If you receive a defective or damaged product, we will gladly offer a replacement or exchange, subject to product availability.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
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Original shipping charges are non-refundable unless required by applicable law.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and order details.
Contact Us
For questions regarding returns, refunds, or exchanges, please contact our customer support team.